Call Center Services
in the Cloud

Accordia Cloud Call Center

Accordia Cloud Call Center, or simply Accordia Cloud provides you all the
functionality of our proven and tested flagship On-Premise solutions but minus the hardware.

  • Full suites of Call Center functionality (Integrated Voice Response), Accordia Voice Logger, Reporting, Accordia Soft WallBoard (SWB), QM and CRM) at your fingertips for your virtual call center setup.
  • Integration to your in house, Open Source or Cloud Based CRM.
  • Hosted Integrated Voice Response with call routing to mobile phone for virtual office numbers.
  • Setup a 24 x 7 Product information hotline and capture sales leads while you are asleep.
  • Call Answering Services (Virtual Receptionist) is available as add on services if required.
  • Mapping of your existing or new toll free numbers to a Virtual DID number
  • No more rebranding or notifications of your call center number to your clients when you move office

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