Accordia Cloud Call Center
Accordia Cloud Call Center, or simply Accordia Cloud provides you all the
functionality of our proven and tested flagship On-Premise solutions but minus the hardware.
- Full suites of Call Center functionality (Integrated Voice Response), Accordia Voice Logger, Reporting, Accordia Soft WallBoard (SWB), QM and CRM) at your fingertips for your virtual call center setup.
- Integration to your in house, Open Source or Cloud Based CRM.
- Hosted Integrated Voice Response with call routing to mobile phone for virtual office numbers.
- Setup a 24 x 7 Product information hotline and capture sales leads while you are asleep.
- Call Answering Services (Virtual Receptionist) is available as add on services if required.
- Mapping of your existing or new toll free numbers to a Virtual DID number
- No more rebranding or notifications of your call center number to your clients when you move office