Integrated All in One Contact Center Solution For A Quicker And Cost Effective Implementation Avoiding Complex and Costly Integration
1st Oct 2015 Launched – Extremely excited with this new product.Received very good feedback during the beta phase. Will help […]
Higher education is one of the most competitive industries. It is now in a period of extraordinary change, driven by […]
17th April 2015 – Accordia Global has officially released it’s CIS Call Center Application support for CTI Integration with Zendesk, […]
In my dreams, the British Council contact centre in Malaysia would have five agents who are super-efficient. They would never […]
By Ruby Bayan If you’ve decided to set up a help desk from the ground up in your organization, your […]
Sometimes customer service can get a little stale. Here are a few tips on how to freshen up your customer […]
Customer service execs for government agencies By VANES DEVINDRAN firstname.lastname@example.org KUCHING: The Home Ministry has directed its 10 agencies in […]
25 November 2010 — From early next year, Birmingham’s one million residents will be able to call a single telephone […]
The 2010 Best in Asia Pacific, Share Ideas and Identify the Best to Present at Global Contact Center Best Practices […]
Global Services 100 Survey Results are in; For the Sixth Year Sitel is on the Top List Nashville, Tenn. — […]
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