CIS Integration with Zendesk Released

17th April 2015 – Accordia Global has officially released it’s CIS Call Center Application support for CTI Integration with Zendesk, a cloud based Customer Service Support Ticketing System. Screen-pop customer information in Zendesk, auto create ticket, auto populate call history in Zendesk Customer Info page and pass voice recording into Zendesk Ticket are some of the key features that are supported with this release. Please contact us at enquiries@accordiasolution.com for more information.
https://www.zendesk.com/

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