Accordia Global Achieves ISO 27001 Certification

The Gold Standard of Data Security:
Accordia Global Achieves ISO 27001 Certification

Accordia Global Sdn Bhd consistently maintains the highest standards of data security for our valued customers. We’re thrilled to announce our latest achievement: ISO/IEC 27001:2022 certification, globally recognized as the Gold Standard for Information Security Management Systems (ISMS).

In today’s digital landscape, rampant data breaches and the paramount importance of customer experience (CX) make safeguarding sensitive information imperative.

This certification symbolizes excellence in information security practices, underscoring our unwavering dedication to protecting client data across all facets of our operations, including contact centers, chatbots, and CRM technologies.

Achieving ISO/IEC 27001:2022 certification demonstrates our commitment to robust controls and processes to effectively identify, assess, and mitigate information security risks, enhancing trust and confidence among our customers. Elevate Data Security Standards with Accordia: ISO 27001 Certification.

Benefits of ISO/IEC 27001:2022 Certification

ISO/IEC 27001:2022 certification offers numerous advantages for Accordia Global and its clients:

Enhanced Security Measures:

Certification signifies comprehensive security controls, safeguarding sensitive information from unauthorized access, disclosure, alteration, or destruction.

Risk Management:

Demonstrates proactive identification and mitigation of information security risks, reducing potential security incidents and their impact.

Compliance and Increased Trust:

Ensures adherence to legal, regulatory, and contractual requirements, fostering trust among clients, partners, and stakeholders.

By achieving ISO27001 certification, we’ve taken a giant leap forward
in our journey to become a truly global and forward-thinking company.
This is a testament to the collective power of our amazing team!

– Bernard Yeong, CEO of Accordia Global

Impact of ISO 27001 Certification on Accordia’s Products

The attainment of ISO 27001 certification directly impacts Accordia’s products and services:

Security-First Approach: Accordia’s products prioritize security, incorporating industry best practices and controls aligned with ISO 27001 requirements.
Continuous Improvement: With ISO 27001 certification, Accordia Global is committed to continually improving its information security management system to address emerging threats effectively.
Enhanced Customer Satisfaction: Prioritizing information security enhances the overall user experience, fostering greater satisfaction and loyalty among our clients.

Enhanced Employee Information Security Awareness

Our Employee Information Security Awareness Training
ensures that every employee is equipped to contribute to a safe environment.

At Accordia Global, safeguarding our company and customer data is a collective responsibility that every employee takes seriously. Our Employee Information Security Awareness Training is a vital component of our commitment to maintaining a secure environment.

This comprehensive training equips employees with essential knowledge and practices to mitigate the risk of data breaches and uphold the highest standards of information security. Through engaging content and real-life examples, employees gain insights into the potential dangers associated with information security lapses, the repercussions of non-compliance, and the leading causes of data breaches.

Moreover, the training provides practical tips and actionable steps to strengthen information security measures. From updating antivirus and anti-malware software to adhering to approved software installations and keeping computer operating systems up to date, employees are empowered to actively contribute to our collective efforts in maintaining a secure environment.

By fostering a culture of information security awareness among our workforce, we ensure that every employee plays a pivotal role in safeguarding sensitive data and upholding the trust of our customers. Together, we continuously adopt and improve information security practices to provide the best possible protection for our customers’ data.

Unlock the potential of ISO-certified excellence
with Accordia Global today.

Elevate your business’s security standards and performance to new heights.

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Accordia Global is now ISO/IEC 27001:2022 certified!

Enhanced Data Security: Your valuable data is safeguarded by robust measures, minimizing the risk of breaches and unauthorized access.
Compliance Confidence: Our processes align with global standards, helping you meet regulatory requirements and reduce compliance risks.
Trust and Reputation: Partnering with us demonstrates your commitment to data security, building trust with customers and stakeholders.
Peace of Mind: Focus on your core activities knowing your contact center solutions are backed by industry-leading security practices.

About Accordia Global

Accordia Global Sdn. Bhd. is an innovative technology company based in Malaysia, specializing in Omnichannel Cloud Contact Center and Chatbot solutions. We empower businesses, especially small and medium enterprises, to deliver seamless customer experiences across every channel, driving growth in today’s dynamic business landscape.

Our Expertise:

Contact Center Solutions: We offer Cloud or on-premise Omnichannel solutions, enabling businesses to exceed customer expectations across voice, chat, desk, and social channels.

CRM Solutions and Digital Transformation: We integrate contact center solutions with leading CRM platforms like Zoho Desk, Freshdesk, and others, streamlining operations and automating processes.

Business Insights: Our real-time data analytics provide actionable insights to enhance decision-making and foster meaningful customer relationships.

At Accordia Global, we prioritize building long-term partnerships, serving as trusted advisors, and offering ongoing support for our clients’ success. Partner with us to unlock your full potential, optimize operations, and stay ahead in the digital world.

Elevate Data Security Standards with Accordia: ISO 27001 Certification underscores our commitment to information security, ensuring your data remains secure while leveraging our solutions for business growth and customer satisfaction.

The Gold Standard of Data Security:
Accordia Global Achieves ISO 27001 Certification

Benefits of ISO/IEC 27001:2022 Certification