MSME Digital Grant MADANI - Accordia Solution

Claim up to RM 5000 Business Grant to Transform your Customer Engagement Experience

Are you a Small and Medium-sized Enterprise (SME) in Malaysia with big digital dreams?

Discover the MSME Digital Grant MADANI is your gateway to success!

Maximize Your Potential with a 50% Matching Grant, Up to RM5,000 Per Company!

Rejuvenate your customer experience journey with an Omnichannel, Chatbot, and CRM-powered Cloud Contact Center solution.

Elevate your operational efficiency and competitiveness with Voice, Chat, Desk, and Social – all seamlessly integrated into one unified platform.

We proudly stand as a certified and approved MDEC Digital Partner (DP) for the Geran Digital PMKS Madani (PMKS) initiative.

Let the Malaysian Government Support Your Growth

Save up to RM5,000 or 50% on Accordia Products and Solutions

Limited Funds, Act Now!

Seize this digital transformation opportunity. Don’t miss out!

The Application Process

Here’s a quick overview of how the grant process works

MSME Digital Grant MADANI Eligibility

Find Out More

MSME Document Checklist

What are the required document

Identification: Copy of the identity card or passport of director(s)/partner(s)/ proprietor(s), whichever is applicable.

Business License: Business registration documents/SSM business profile/SKM registration docs.

Financial Documents: Latest audited accounts, management accounts, or latest two-month bank statements.

Invoice: Invoice/quotation issued by Accordia Global.

I have the docs, ready to apply today!

EMPOWER BUSINESSES OF ANY SIZE WITH A SEAMLESS CUSTOMER EXPERIENCE

Build an AI-infused, omnichannel-centric workspace through Accordia OMNI solutions, a holistic package that seamlessly integrates Voice, Chat, Desk, and Social channels.

TESTED AND TRUSTED:
CLOUD & ON-PREMISE SOLUTIONS

With the robustness of a trusted cloud computing engine or the flexibility of on-premise deployment, Accordia ensures reliable performance, scalability, and the adaptability to meet the evolving needs of our diverse global customer base across various industries.

UNIFIED CUSTOMER VIEW

With Accordia Omni, you can effortlessly centralize and engage with your customers across all channels. Unify your customer engagement journey on a single, powerful platform while supercharging team productivity.

AI-DRIVEN CUSTOMER ENGAGEMENT

Leverage the power of artificial intelligence (AI) to enhance customer engagement with Accordia’s AI-driven features: AI-driven chatbots, sentiment analysis, and predictive analytics.

SEAMLESS CRM INTEGRATION VIA CTI BRIDGE

Gain a 360° view of your customers by seamlessly integrating with any CRM through Accordia’s CTI bridge. Utilize your CRM data to determine routing and receive screen pops for enhanced efficiency.

START SMALL, DREAM BIG

Discover cost-effective modular solutions that add value as your business grows. While each module works well individually, they shine brightest when used in harmony.

If you’re wondering, you’re not alone.

Frequently Asked Questions

I’ve received a Digitalisation Matching Grant in the past. Can I still apply?

No, MSMEs or cooperatives that have received a Digitalisation Matching Grant in the past are not eligible for the MSME Digital Grant MADANI.

What is the maximum amount I can apply for under this grant?

The grant covers 50% of the invoiced amount or up to RM5,000.00 for each eligible MSME or cooperative to implement digitalisation.

How much do I need to pay upfront?

MSME must pay the remaining invoice amount (after deducting the grant) to the Digitalisation Partner via Funding Societies’ payment services within 14 days. Upon service delivery, Digitalisation Partners will receive 50% of the total invoice amount or up to RM5,000

How long does the application process take?

The application process duration can take up to 3 working days. After you submit your application, it will be reviewed for approval. You will be notified via email about the status of your application.

What documents are needed to apply for the grant?

You will need to provide a completed online application form, NRIC copy of the Owner/Director/Partner, business registration license/SSM business profile, and your latest audited/management accounts or latest two-month bank statements.

What happens if my application is approved?

If your application is approved, you will be notified via email. You are then required to pay the remaining invoice amount (after deducting the subsidy) within 14 days. Upon successful payment, your Digitalisation Partner will commence delivering the service.

Claim up to RM 5000 Business Grant to Transform your Customer Engagement Experience

Let the Malaysian Government Support Your Growth