Cybersecurity Excellence: Accordia Global Raises the Bar with ISO 27001 Certification.
March 2024: Accordia Global proudly announces its latest milestone: ISO/IEC 27001:2022 certification, the globally recognized Gold Standard for Information Security Management Systems (ISMS).
In today’s digital world where data breaches are rampant and customer experience (CX) reigns supreme, safeguarding sensitive information is paramount. As businesses strive for seamless, personalized interactions across channels, protecting customer data is crucial.
Achieving ISO standards like ISO/IEC 27001:2022 not only demonstrates Accordia Global’s unwavering commitment to information security management but also empowers our customers to mitigate security incidents, protect all customer data, and ensure business continuity. Our focus on keeping data safe helps people trust us more. This makes Accordia stand out as a trusted authority in security, especially in today’s risky online world.
What is an ISO 27001 Certificate and Why is it Important?
An ISO 27001 certificate represents adherence to an internationally recognized standard that sets forth requirements for establishing, implementing, maintaining, and continually improving an information security management system (ISMS).
Accordia Global’s attainment of this certification underscores its dedication to safeguarding the confidentiality, integrity, and availability of information assets.
This certification serves as a benchmark acknowledged by international bodies, signifying a company’s commitment to upholding the highest standards of information security.
Achieving ISO 27001 certification demonstrates our implementation of robust controls and processes to effectively identify, assess, and mitigate information security risks.
Why Prioritizing Safeguards in Customer Experience is Imperative for CX Businesses?
At the forefront of the customer service industry, Accordia handles daily human interactions and vast amounts of data on behalf of our clients and partners, earning and maintaining trust as our most valued currency. While we don’t store customer data directly, our commitment to data security remains paramount.
The ISO 27001 certification not only fortifies Accordia Global’s cybersecurity measures but also reinforces our credibility and trustworthiness, benefiting both our clients and partners. With this certification, our clients and partners can rest assured as they engage with Accordia Global across various omnichannel platforms, knowing that their customers’ data is safeguarded with the utmost care.
This certification underscores Accordia’s proactive approach to information security and unwavering dedication to protecting sensitive data, particularly that of our clients’ customers.
Experience Effortless Customer Care with Accordia Global!
Accordia Global is a trusted Software-as-a-Service (SaaS) provider, offering reliable customer interaction solutions worldwide, including in regions like ASEAN and Nigeria. Our offerings encompass contact center, chatbot, and customer relationship management (CRM) technologies.
Our recent achievement of ISO/IEC 27001:2022 certification solidifies our reputation as a dependable and secure partner for organizations seeking to safeguard their valuable information assets while providing exceptional customer service through Accordia Global CX platforms. This milestone reflects our ongoing dedication to prioritizing data security and privacy across all our endeavors.
Businesses can enhance their brand presence and cultivate enduring customer relationships by leveraging Accordia’s streamlined communication, personalized features, real-time analytics, and seamless integration capabilities.
At Accordia Global, we recognize the paramount importance of upholding the highest standards of information security to safeguard our clients, employees, and stakeholders. Our attainment of ISO/IEC 27001:2022 certification underscores our unwavering commitment to excellence, distinguishing us as leaders in information security management.
We take great pride in achieving this prestigious certification and remain steadfast in our commitment to upholding the principles and best practices outlined in ISO 27001. Our team remains dedicated to preserving the security and integrity of our information systems, ensuring that Accordia Global continues to be the trusted partner for all our clients’ CX needs.
