ZOHO Desk Integration

Convert your leads to sales

What is Accordia ZOHO Desk Phonebridge Integration?

Accordia is excited to bring you our powerful integration with Zoho Desk, a top-tier omnichannel customer service software. This integration elevates your customer experience, boosts agent productivity, and drives better business outcomes. Zoho Desk, combined with CRM integration, helps you seize cross-selling opportunities seamlessly.

Zoho Desk is your go-to solution whether you’re a small business, entrepreneur, or large enterprise. It automates daily tasks, tracks sales, and engages customers across multiple platforms. With the Zoho PhoneBridge connector, your Zoho Desk can interact with your CRM during customer interactions, offering screen pop for inbound calls and click-to-call for outbound calls.

This integration enhances collaboration between your sales and support teams, helping you retain customer loyalty and encourage repeat business. Great customer service builds loyal customers. Follow our guides to easily set up the computer telephony integration and activation of Zoho Desk and Accordia OMNI.

Discover our integration officially listed in the Zoho Marketplace.

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6 Easy Steps to Setup Zoho Phonebridge with Accordia OMNI

Step 1

Step 2

Click on the Authorize Zoho button.

Step 3

Next, click on the Authorize Now button on the pop up screen.

Step 4

You will be redirected to Zoho login screen. Then, login to Zoho using your Zoho Account email address and password. Click on the Accept button.

Step 5

Once you have successfully clicked on the Accept button in the previous step, you will receive a notification from Accordia Agent Web Application. Click on “Close & Re-login Accordia Agent”.

Step 6

Next, re-login to Accordia Agent Web Application. Click on the drop down button on the top right hand corner of the Agent screen. You
should see a green Zoho Verified notification. This completes the activation of Accordia Zoho Phonebridge connector.

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