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The Accordia Story

Revolutionizing customer service since 2010, Accordia Solution is not your average B2B company. From our MSC Status headquarters at UOA Business Park, we’ve reshaped the landscape of contact center solutions for small and mid-size businesses.

In 2016, we took a giant leap into the Cloud Contact Center realm, and by 2017, our Virtual and Tech BPO services were shaking up traditional outsourcing. Labor-intensive processes? Not on our watch. We’ve seen the future, and it’s all about delivering seamless, lightning-fast customer experiences.

At Accordia, we get it. Customers want service that’s smooth as silk, and they’re loyal to businesses that deliver. That’s why we launched Accordia Global Tech BPO—to harness the power of tech and meet those CX expectations head-on.

Fast forward to today, and Accordia Solution isn’t just a name; it’s a global force in redefining customer experiences. With footprints in Indonesia, Nigeria, Thailand, Vietnam, and Singapore, we’re ready to equip your business for success in the digital age.

Accordia Solution isn’t just a company; it’s a dynamic hub of innovation and growth. If you’re passionate about shaping the future of customer experiences and thrive in a fast-paced, collaborative environment, then we want you on our team. Join Accordia, where every day is an opportunity to make a difference and unleash your full potential. Let’s create something extraordinary together!

Our Purpose

Empowering employees for better customer experience (CX).

Our Mission

Our mission is to equip businesses with personalized and seamless communication tools to transform customer engagement and foster sustainable growth.

Our Vision

Our vision is to empower companies to gain a profound understanding of their customers, surpassing even the customers’ self-awareness, to revolutionize the way businesses engage and meet the needs of their clientele.

The Accordia Experience

As an ‘Accordian’, we practice a fun working, challenging, open and supportive environment where amazing people like you can thrive both professionally and personally. We take care of your wellbeing like how we’re like to our family and
customers.
If you are a go-getter, motivated and dedicated individuals, you’ve come to the right place.
Come partake in our journey of helping SMEs grow better, together.

Join our team now

Come Work With Us

There’s no boundary

We practice two-way openness between employees to share knowledge and ideas. We are
committed to innovation as we would like accelerate digital transformation to communications.

Empowering autonomous teams

You have amazing strength and knowledge that could do amazing things. You have ownership over work that impacts the business. Let’s grow together as we’re constantly learning from each other to form a better team.

We value diversity.

We believe different perspectives makes Accordia a better company. Your diversity and voices enlighten the company. We do not have a dress code. We want you to feel belong.

Fostering work-life balance

Employees spend almost an entire life at work. We work at dynamic environment, however not tied to conformity of standard work hours; well, as long as you’ve done your job, we’re flexible in that way! We create work-life so you get to spend time with people you love.

 

What Our Accordians’ Say

Thanks for the Accordians’ feedback and reviews over the years. We’re privileged to be named a friendly place to work.
83% employees reviewed on Jobstreet
Recommend Accordia Solution.

Don’t Miss Your Chance To Work With Us!

Join a Trusted Team: ISO Certified at Accordia Global!

Experience the security of working with us. Accordia Global proudly holds ISO/IEC 27001:2022 certification, showcasing our commitment to data protection.

🔒 Join a team that prioritizes information security.

💼 At Accordia Global, your contributions are valued in an environment committed to safeguarding data integrity.

🛡️ Join us and be part of a reliable organization, ensuring confidentiality, integrity, and availability of information.

Ready To Create Your Future With Us?
Come, Join Our Team!

Send your CV to enquiry@accordiasolution.com and tell us a bit about you and your area of expertise.
We look forward to receiving your application!

Join us Here

Accordia Global Sdn. Bhd. leads the way in Contact Center Solutions development. With our ISO/IEC 27001:2022 certification, we prioritize security and reliability in all our offerings. Discover how our innovative solutions can transform your business.

+603 5569 9816

enquiry@accordiasolution.com

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