Accordia Global @DEX Connex Philippines 2024.
5 March 2024: Accordia Global is proud to announce successful event participation from 5th to 6th March 2024, at DEX Connect Philippines 2024, hosted by Malaysia Digital Economy Corporation (MDEC), together with their partners held at the Malaysian Embassy, at Metro Manila, Philippines. Serving as a platform to engage, connect, and showcase our Malaysian Tech companies via MDEC’s Business Support Ecosystem partners in the Philippines (Channel Partners, Government Agencies, Associations, and Corporations). This event also presents a valuable opportunity to identify areas of collaboration and strengthen bilateral trade between Malaysia and the Philippines, fostering economic growth and mutual prosperity for both nations.
There’s certainly more than meets the eye regarding Malaysia’s fellow SEA trade partner, the Philippines. An archipelagic country with more than 7,000 islands creates one of the most beautiful scenery famous for its azure waters.
The Philippines is one of the strategic trading partners of Malaysia. Export value to the Philippines is at a total export value of $6.51B with the main products that Malaysia exported to the Philippines are Refined Petroleum ($906M), Palm Oil ($787M), and Integrated Circuits ($758M), source OECtoday.
12th-most populous nation in the world with an estimated 114,163,719 people as of 2024, an abundance of business prospects awaits, particularly in the tech sector where transactions occur online, eliminating the need for physical presence. The new norm of conducting business via a virtual world brings to the reality that physical borders don’t hinder the exploration of new opportunities. Walking you through our two-day experience at DEX Connect Philippines, where team Accordia kicked started the event on a high note ready to showcase our services, engagements, and of course positive expectations! The MDEC team organized Business matching opportunities and engagement with decision makers such as CEOs, CIOs, and SME owners from various business streams.
Kudos to the MDEC team for bringing together different Tech companies from Malaysia and the Philippines, fostering collaboration, expanding reach, and showcasing innovative technology solutions. Accordia Global is truly proud to be part of the Malaysian cohort. The event was featured on the Philippine morning newscast, “Rise and Shine Pilipinas” on People’s Television Network (PTV) on March 14, 2024.
BRIDGING REALMS🫱🏻🫲🏽 EMPOWERING CX THROUGH INTEGRATION.
Accordia Global’s CX services help businesses to thread the realms, and bridge the gap. For investors, stakeholders, and numerous SMEs seeking engagement and collaboration between Malaysia, and the Philippines linking to the International platform.
With the given opportunity of the event by the MDEC team, opened the road to a deeper understanding of how the local business community of the Philippines from different industries keeps commerce alive and well. From Accordia’s viewpoint, it’s an exploration of both business opportunities and talents. Indeed with the nation’s strength in the universal English language, naturally the ground is ripe for CX talent exploration. Having to look no further.
Given the expansive Filipino community scattered across the globe, leveraging stronger currencies presents an opportunity for significant commerce, extensive purchasing activity, and substantial spending capacity. The potential for generating numerous businesses solely from this demographic is astounding.
Therefore, it’s prime time for businesses to leverage Omnichannel service providers who can help facilitate and propel your agents to deliver top-notch CX services. With these systems in place, your agents can focus on addressing your customers’ CX requirements.
In a nutshell, Accordia Global is a Malaysia-based technology company specializing in providing Omnichannel Cloud Contact Center, and Chatbot solutions. We cater to businesses of all sizes, particularly focusing on empowering SMEs to enhance their customer experience and drive business growth.
Our core expertise lies in Contact Center solutions, offering both Cloud and on-premise. Our comprehensive suite includes Accordia’s Voice (telephony), Chat (chatbot and live chat), Desk (ticketing and CRM), and Social (Facebook Messenger, WhatsApp, Instagram, Twitter) channels. We strive to exceed customer expectations by delivering seamless interactions across all platforms in a unified view.
Additionally, our team seamlessly integrates the contact center with leading CRM platforms such as Zoho, Zendesk, Freshworks, Salesforce, and others, enabling businesses to streamline operations, automate processes, and enhance efficiency.
Accordia Global offers robust business solutions, empowering businesses to collect and analyze real-time data. This valuable insight facilitates informed decision-making and fosters meaningful relationships with customers.
We prioritize long-term partnerships with our clients, acting as trusted advisors and providing ongoing support to ensure their sustained success. By collaborating with Accordia Global, businesses can unlock their full potential, optimize operations, and stay ahead in today’s digital landscape. Accordia Global is pioneering the Customer Experience of Tomorrow.
Our CX platforms are designed to equip CX agents, dedicated to understanding your customers’ needs on a personal and local level, ensuring enhanced satisfaction and engagement. Reach out to us to learn more!
