Accordia Blog

ASIA PACIFIC CONTACT CENTERS: EXPECT MULTIBILLION DOLLAR GROWTH

IP vendors must fix quality of service, infrastructure reliability, and network security to effectively enter the price-sensitive emerging market

THE TOP 5 CUSTOMER SERVICE PREDICTIONS OF 2011

The Top 5 Customer Service Predictions of 2011 By Brian Jameson – Customer Management IQ The predictions are in. Top analysts and thought leaders in the CRM and Customer Service… read More…


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