10-seat contact centers emerging in RP New sectors are coming out, experts say By Ronnel Domingo MANILA, Philippines – THE CALL center industry is already making its presence felt in… read More…
Accordia Blog
IP vendors must fix quality of service, infrastructure reliability, and network security to effectively enter the price-sensitive emerging market
The Top 5 Customer Service Predictions of 2011 By Brian Jameson – Customer Management IQ The predictions are in. Top analysts and thought leaders in the CRM and Customer Service… read More…
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