Effective Effortless Omnichannel Customer Service Solution In whichever business you embark on, commerce truly makes the world GO-ROUND. Sitting in a “mamak”, a typical local Malaysian (Malay-decent) eatery stall or… read More…
Accordia Blog
B2B communication involves multiple touchpoints, ranging from lead generation and customer support to sales and post-sales engagement. Omnichannel chatbots play a vital role in streamlining these interactions by offering the following benefits:
Omnichannel allows private educational institutions to provide a seamless and consistent experience to students throughout their journey.
Rule-Based Insurance Chatbot on your page enables you to take this inquiry further one step with the inquisitive customer at any time of the day or night 24/7. Captivating your audience with a conversation starter-type bot, a list of FAQ’s which can satisfy their query, or resolving simple issues which normally might take more than an hour.
Tips To Make Your Customer Service Recession Proof! The world economy has experienced four global recessions over the past seven decades: in 1975, 1982, 1991, and 2009: Source – Global… read More…
Is Your Call Center Ready For a 4-day Work Week? The recent news of the end of 6-month’s trial which started in June 2023, the infamous 4 – days Work… read More…
2023 WINS for MSMEs – Malaysia Madani Revised Budget 2023
Let not your customer’s beauty be only Skin Deep, but Flourish Online!
Seamless AUTOMATION makes’ CX BETTER together – Are you happy with your CX turnaround time? The way we are experiencing technology has evolved greatly, and is still evolving at a… read More…
5 Reasons How Accordia’s integration of WhatsApp Business is Perfect for SMEs’ WhatsApp is surely not new to many of us, especially today in the year 2023. Created in 2009… read More…
5 Best CX Practices in maintaining Customers’ Happiness in 2023 Have you ever experienced checking into a hotel be it for business or leisure, as you walk into your given… read More…
Why Do I need to wait till 9AM to Shop for a Car? On a daily basis, my mind and body are begging me for “me time” after settling down… read More…
Accordia Global Sdn. Bhd. leads the way in Contact Center Solutions development. With our ISO/IEC 27001:2022 certification, we prioritize security and reliability in all our offerings. Discover how our innovative solutions can transform your business.
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